13 Secret Tactics of Bullion Dealers | Investing
Gold and silver are commodities. This means that any one ounce of gold
is equal to any other ounce of gold, in terms of its metal content, and
the same is true of silver. Gold and silver have emerged as money in
various cultures and at various times throughout the world’s history
because of this, and because they share other qualities that make them
good money. But as they are commodities, the question then becomes, how
can bullion dealers make money selling them?
Well, although the metals are commodities, coins and other bullion
products are not, strictly speaking. All bullion products, beyond shot,
have some numismatic or collectible value. A Silver Eagle is more
desirable than most generic silver rounds because its a Silver Eagle,
but even a generic silver round is worth more than an ounce worth of
silver shot. Still, two Silver Eagles in the same condition are equal,
and with the market so broad, it would be difficult for bullion dealers
to make money on these commodity-like products if they didn’t have some
secret tactics. This article explores thirteen of them.
But before we go any further, let’s first define what we mean by
“bullion dealers.” Here, we will be using the term to refer to retailers
of gold and silver products—whether they be major national businesses
with online presences, local coin shops, small-time eBay sellers, or
dealers at coin shows. These are the tactics they use to make a
profit—some of them are perfectly legitimate, others somewhat dubious,
and others clearly unethical. Obviously, not all dealers use all of
these tactics, but being aware of them all will make you a more-informed
customer.
1. Hedging
Hedging is the process of playing both sides of a market, so that you’re
protected against the market’s fluctuations. In the case of gold and
silver dealers, this would involve taking offsetting long and short
positions on precious metals so that they make a small profit on the
bid/ask spread regardless of whether gold or silver go up or down.
For instance, imagine a big coin shop had a steady order of 1,000 ounces
of gold per month. The shop could sell futures contracts for the
delivery of 1,000 ounces per month for each of the next twelve months,
thereby insulating itself from the fluctuations of the precious metals’
pricing. When each futures contract came due, the dealer could either
make delivery of the metal, or, more likely, buy an offsetting long
contract on the futures market, thereby canceling out the position.
Hedging is a perfectly legitimate and ethical practice. Major gold and
silver retailers do it as a matter of insurance, but they may not be
100% hedged. Fifty-percent hedging, for instance, would allow the
dealers to make some profit as gold went up, while still offering some
protection against losses if it went down. Local coin shops, however,
are unlikely to be hedged at all. They’re more likely to use Replacement
Cost Pricing as a means of protection.
2. Replacement-Cost Pricing
Let’s say a bullion retailer purchased 10,000 ounces of silver when it
was just $15 per ounce. As the price rose to $20 and then to $30, he
would technically be able to make a “profit” by selling silver rounds at
$17 or $18 apiece—or would he?
The price at which the dealer bought a coin or other product is not as
important as the price he’d have to pay to replace it. If a bullion
dealer bought silver at $15, but to replace it he’d have to pay $30,
then he’d be a fool to sell for anything less than $30 plus his mark-up.
Bullion dealers are always going to sell at prices that will allow them
to profit above the item in question’s current replacement cost, but
beyond that, many bullion dealers are keen market watchers who seek to
stock up when gold and silver seem to be “cheap.” A good example of this
philosophy is David Gordon’s admonition that silver should be bought
whenever it’s under $30 per ounce.
The concept of replacement-cost pricing is especially important if you
sell bullion to a coin dealer to raise cash. Do not think the dealer
should then sell the item back to you based on the price you received—it
will be sold back based on the price he’d have to pay to replace the
item in his stock. And keep in mind that in the case of collectible
coins, the spread between the price he’s willing to pay and the price
he’s willing to sell at can be quite wide.
3. ‘Price Gouging’
Bullion dealers determine their prices by what the market will bear. In
online marketplaces, dealers must offer competitive prices, or else
provide added value, cheaper shipping options, etc. They cannot get away
with charging higher prices for lower value. If they tried, customers
would simply shop elsewhere. In offline market places, this is not
necessarily the case–or, if you prefer, the proximity of the dealer
offers its own value, which customers may be willing to pay for.
For instance, in a small town with only one dealer selling bullion, the
dealer may get away with charging much higher prices than you could find
online, or even in a more competitive offline environment. Our research
found a bullion dealer in Hudson, Michigan, population 2,307, selling
silver at a flat rate of $3 over spot. It didn’t matter if you were
buying a single one-ounce coin or round, or a ten-ounce bar—this was his
pricing.
Obviously, this dealer would never be able to do this in a more
competitive environment. One-ounce rounds are more liquid than ten-ounce
bars, so you’d expect to pay a higher per-ounce premium on the
one-ounce rounds. But the Hudson dealer was charging the one-ounce
premium on ten-ounce bars! Why would anyone buy at these prices? Because
he’s the only game in town.
4. Rigging Rolls
Everyone on the Internet knows about the “Rick Rolling” meme—well how
about Rig Rolling? This is an arguably dishonest practice of some
bullion dealers, where they open sealed rolls of uncirculated gold and
silver and take out the best, most blemish-free coins, replacing them
with other uncirculated but imperfect coins.
If you’re buying strictly for the metal-content, this isn’t a big
deal—and it isn’t even necessarily dishonest, if the dealers don’t
re-seal the rolls and act as if they haven’t been tampered with. But if
you are interested in getting the most value for your money, make sure
that seal hasn’t been broken!
5. Paying Wholesale
When you look up the value of your collectible coin in a price guide,
don’t get too excited. This is the retail price of the coin, and no
dealer is going to pay you that amount. If you want that price, you’re
going to need to work for it—you’re going to have to do the dealer’s job
and sell the coin to a collector. Dealers are not collectors; they’re
in the business to make money selling to collectors.
The wholesale price of collectible coins is much further from the retail
price than in the case of bullion. There are two elements to the value
of any coin: 1) The spot value of the metal content, and 2)
“Numismatic,” or collectible value. The first of these two is
undeniable: the market is huge and what is being bought and sold is a
commodity. Thus, the difference between the wholesale and retail prices
(or “bid” and “ask”—see below) are small.
The second of these—numismatic value—is much different. While there are
millions of people buying gold and silver every day, the market for a
particular collectible coin is comparatively tiny. The smaller the
market, the less liquidity, and the greater the spread between wholesale
and retail. This is just how markets work: look up a stock, such as
Microsoft, and see what it’s “bid” (wholesale) and “ask” (retail) prices
are. The difference between the two will be minimal. Now look up a
smaller stock—say, one with a market cap of under $100 million. I
guarantee there will be a much wider bid/ask spread.
When markets are large, it means that dealers can move product more
quickly, and thus they can afford to make less per unit sold and “make
it up on volume.” When markets are small—such in the case of collectible
coins—dealers need to make more per unit. Dealers always pay wholesale,
and this is one way they make their money.
6. Using Different Rules for ‘Bids’ and ‘Asks’
When you buy gold or silver rounds, you expect to pay the spot price of
the precious metal plus a premium over spot. The premium is typically
higher, on a per-ounce basis, the smaller the denomination of the round.
For instance, a 1/10-ounce silver coin would normally have a much
higher per-ounce premium than a 100-ounce silver bar—this is because the
1/10-ounce silver rounds are more liquid. Another factor affecting
liquidity and thus premiums is the familiarity of the coin: Silver
Eagles, for instance, carry a higher premium than most random generic
silver rounds. This is because people know and trust the Silver Eagle.
Thus far, this all sounds fair. However, we’ve only been minding the
“ask” side of the bid/spread equation—the price at which dealers sell
their bullion. The “bid” side—the price at which they buy it from
customers—may not work as equitably.
In my experience, bullion dealers will normally pay the same price no
matter how much gold or silver you are selling them, and no matter what
form it comes in. If you’re lucky, they’ll pay you roughly spot—perhaps a
bit over—but they don’t normally give you a premium for Eagles, or for
small-denomination rounds. On the other hand, you could put a positive
spin on this: dealers who do this don’t discount generic rounds.
7. Reneging on Agreements
Gold and silver are honest money, and in general, charlatans are drawn
to industries in which trickery and deception more easily go unnoticed.
That is not to say, however, that everyone in the precious-metals
industry is honest. There are crooks and cretins, just as with any other
line of work, especially when gold and silver periodically heat up,
drawing more people into the field. Real gold- and silver-bugs weed
these people out rather quickly, though, so one way to be safe is to
only deal with bullion dealers that have been in business for at least
ten years—you’ll find no shortage of them. If you do choose to do
business with a newcomer, start slowly and let the trust build.
Of course, there’s no guarantee that even a long-time dealer is legit. I
once had established a fairly good business relationship with a local
dealer in Saginaw, Michigan. Every week, I was buying silver rounds from
him, putting 10% of my pretax income into bullion. We saw each other
every week, did business, chatted—he wasn’t the most friendly guy in the
world, and maybe that should have tipped me off. Anyway, he told me
that he always bought back at spot. His prices were a little higher than
I could get from APMEX, but I was buying small amounts, and what I was
saving on shipping made up for it. Plus, I thought it was good to have a
local contact. I thought wrong.
One week, I was in a cash crunch, and I needed to sell some rounds in
order to pay some bills. I took a roll of twenty rounds that I had
bought from his shop, and the dealer offered to pay me $2 under spot! I
told him, “You said you’d buy back at spot.” He said, “Two dollars
under, take it or leave it, that’s the deal.” Needless to say, there was
no transaction that day, and there haven’t been any since. The good
news is, this led me to find a much more reputable and fairer local
dealer in Bay City, Michigan. I highly recommend stopping by Flying
Eagle Coins if you’re ever in the area.
8. Preying on the Uninformed
Coin dealers typically have a flood of customers coming in with old
cigar boxes or coffee cans full of coins. Most dealers are scrupulous,
and they will give even uninformed customers a fair price—of course, if
the customer doesn’t understand the nature of bid/ask spreads (see #s 5
& 6), he may later think he’s gotten a raw deal, but that’s another
story. However, there are dealers out there who will take advantage of
clueless people who come in with their boxes of old coins. Is this
ethical?
On the one hand, it is the customer’s fault: he should know what he has.
In the age of the Internet, it’s really not that hard to come up with
at least some idea of your coins’ value. On the other hand, many of the
people bringing in their inherited collections are elderly and not
familiar with the Internet, and they’re coming to their local coin shop
for an honest, expert opinion. An argument can be made that they deserve
honest advice.
Nevertheless, this won’t affect you so long as you are informed, will
it? Actually, it can. If a dealer has a steady supply of uninformed
customers bringing in valuable coins that he can buy at discount prices,
he’s unlikely to want to pay a fair price to you. For this reason,
regardless of your views on the ethics of the matter, you should avoid
using dealers who prey on the uninformed. Instead, establish
relationships with dealers whose ethics are beyond reproach—even if
their prices are a little higher, it should pay off in the long term.
9. Buying for Meltdown Value
With the rash of “We Buy Gold” storefronts, and the uninformed public’s
rush to turn in their “worthless” old gold for paper money, this has
quickly become one of the big money-makers for bullion dealers. This is
sort of like “preying on the uninformed,” but the scruples of the
dealers here are not really in question—anyone can look up the spot
value of gold; it does not take an expert.
In my experience, the retail offerings of these “We Buy Gold” places—if
indeed they sell gold and other precious-metals products—are nothing to
get excited about, neither in terms of price nor selection. I avoid
them, and you probably should too.
10. Market-Making
One advantage bullion dealers have is that they meet hundreds of buyers
and sellers in their shops or at their booths at coin shows. They are,
in a sense, always market makers, buying from one party and selling to
another. One way they can maximize their profits is by making specific
matches—i.e., they hear about a particular coin a customer wants, and
then find another customer who has that coin. Instead of connecting the
two individuals, the coin dealer will typically offer to buy the coin
from the one party and sell it to the other, turning a quick, risk-free
profit.
11. Selling Extras
Just like movie cinemas make most of their profits at the concession
stand, bullion dealers have much higher margins on the extras they sell:
coin protectors, albums, price guides and other books, and various
memorabilia items. Non-collectable gold and silver products have very
low profit margins, so bullion dealers have to make up for it somewhere
else. For mail-order dealers, add-ons such as insurance and “rush
delivery” have high margins, too. And of course, there is #12.
12. Padding Shipping Charges
Before you buy online, make sure you’re aware of the shipping fees
charged by the dealer. Even if dealers merely charge “actual shipping,”
the costs can easily cut into whatever you may be saving by shopping
online, especially on smaller orders. But of course, with non-numismatic
gold and silver products having such low profit margins, the incentive
is always there for dealers to make a little profit in shipping.
Packaging and handling charges, usually included with shipping, can also
take a bite out of your savings and add to the dealer’s bottom line.
Every dealer charges different shipping, and you may find it
advantageous to shop around. Maybe small orders from one dealer provide
the best value, while larger ones may end up being cheaper from another.
Some dealers may even offer free shipping on especially large orders,
and most max-out at a certain level. For example, APMEX charges $12.95
shipping on orders under $250; $19.95 on orders between $250 and
$999.99; $24.95 on orders between $1,000 and $24,999.99; and no shipping
at all on orders of $25,000 or more. Some other dealers may charge less
than $12.95 on small orders, but if you’re making a large order,
APMEX’s rates are hard to beat.
Shipping is something you should definitely consider when buying on
eBay. Then again, there are several other underhanded tactics you need
to be aware of when dealing on eBay.
13. Shill Bidding and Other eBay Tricks
First among them is shill bidding. This is the process by which a dealer
uses other accounts to bid up the price of his own items, in the hopes
that he’ll ratchet up the legitimate bids. Worst case scenario, the
dealer ends up “buying” his own product, which he simply relists, so
he’s out very little (just the eBay fees). Then again, the real worst
case scenario for dealers who do this is the suspension of their eBay
accounts—it happens!
Even seemingly “big-time” eBay users may occasionally engage in shill
bidding, but there’s another tactic that is used less commonly, and
almost exclusively by smaller-time eBay sellers. It involves listing an
item with no real intention of sending it to the buyer—essentially using
the buyer’s money for an interest-free, short-term loan. Thankfully,
eBay’s buyer protection program makes it hard for buyers to really get
ripped off, but sellers who “lose the item”—either from their inventory
or in shipping—and gladly offer to refund the buyer (after a week or two
of using his money, interest-free) rarely face any consequences. After
all, their deception is difficult to prove.
Conclusion
In the marketplace, parties engage in mutually beneficial
transactions—we know that the transactions are beneficial to both
parties, because otherwise, they wouldn’t engage in them. There’s
nothing “dirty” about turning a profit—but there is something dirty
about some of these tactics. And, even in the case of the non-dirty
ones, knowing these secret tactics can do nothing but make you a
more-informed trader. Good luck!